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PRIVACY
POLICY

Last Revised: February 13, 2025

Your privacy is important to Bullet Energy Solutions LLC ("Bullet Energy Solutions," "we," "us," or "our"). This Privacy Policy describes how we collect, use, store, disclose, and process your personal information when you access or use our products and services, including those at https://www.bulletenergy.com/ and related websites, mobile and web applications, and other offerings (collectively, the "Services").

By using these Services, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the Services. Bullet Energy Solutions may update this Privacy Policy from time to time by posting changes at this URL and may notify you by email. Your continued use of the Services following the posting of changes will be deemed as acceptance of those changes.

 

1. Privacy Policy Applicability

This Privacy Policy applies when you access our Services or share information with us. It does not apply to any third-party website linked to or from our Services, or any third-party website in which Bullet Energy Solutions' content or functionality is embedded. We do not control third-party privacy policies or practices.

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2. Information We Collect

We collect personal and non-personal information in various ways:

A. Information You Provide to Us

We collect all information you provide via the Services, including:

  • Name, email address, phone number, mailing address

  • Contact form submissions and requests for quotes

  • Service inquiries and scheduling details

  • Payment and billing information (processed securely by third-party payment processors)

B. Information We Collect Automatically

When you use our Services, we may automatically collect:

  • Device Information: IP address, browser type, operating system, device identifiers

  • Usage Information: Pages viewed, time spent on the website, interactions with content

  • Geolocation Data: If permitted by device settings

  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies (e.g., Google Analytics, HubSpot) to collect user behavior and optimize performance

C. Information from Third Parties

We may receive additional information from partners, analytics providers, and marketing vendors.

 

3. How We Use Your Information

We process your personal information for various purposes, including:

  • Providing and improving our Services: Enhancing user experience and optimizing content.

  • Marketing and Communications: Sending promotional emails, newsletters, and service updates (with opt-out options).

  • Personalization: Customizing your experience and showing relevant ads.

  • Security and Fraud Prevention: Detecting and preventing security threats or fraudulent activities.

  • Legal Compliance: Meeting legal obligations and responding to requests from law enforcement.

 

4. How We Share Your Information

We may share your information with:

  • Service Providers: Third-party vendors assisting with marketing, analytics, IT support, and customer service.

  • Business Partners: Contractors, installation professionals, and affiliated partners as needed to fulfill your service requests.

  • Legal Compliance: Law enforcement or regulatory authorities when required.

  • Corporate Transactions: If Bullet Energy Solutions undergoes a merger, sale, or restructuring, your data may be transferred as part of that process.

We do not sell your personal information to third parties.

 

5. Data Storage and Security

We implement security measures to protect your data from unauthorized access, use, or disclosure. These include:

  • Encryption: Secure data transmission using SSL.

  • Access Controls: Restricting system access based on user roles.

  • Secure Storage: Hosting data with trusted third-party cloud providers (e.g., Microsoft Azure, AWS).

We retain personal data as long as necessary to fulfill business purposes and comply with legal obligations.

 

6. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access & Correction: Request access to or correction of your personal data.

  • Opt-Out of Marketing: Unsubscribe from promotional emails via the link at the bottom of our emails.

  • Deletion Request: Request deletion of your personal information, subject to legal obligations.

  • Do Not Track Signals: Our Services do not currently recognize browser DNT signals.

To exercise these rights, email us at privacy@bulletenergy.com.

 

7. Third-Party Advertising & Analytics

We use third-party services like Google Analytics and Facebook Pixel to collect anonymized analytics data and serve targeted ads. You can opt-out via:

 

8. Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from minors. If we become aware of such collection, we will take steps to delete the information.

 

9. Data Transfers & International Users

Bullet Energy Solutions operates in the U.S. and processes data in accordance with U.S. law. If you access the Services from outside the U.S., you consent to your data being transferred and stored in the U.S.

 

10. California Privacy Rights (CCPA Compliance)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Request disclosure of data collected

  • Request deletion of personal information

  • Opt-out of data sharing for targeted advertising

To make a request, email privacy@bulletenergy.com.

 

11. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted at this URL with the updated revision date. We encourage you to review this page frequently.

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12. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

Bullet Energy Solutions LLC
111 Congress Ave, Ste 500
Austin, Texas 78701
📞 (512) 942-2448

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